March 1, 2024

0x2e11a002 The hardware of the GPON port faulty

0x2e11a002 The hardware of the GPON port faulty

Today i will discuss about 0x2e11a002 The hardware of the GPON port faulty alarm. System generates this event, When all the services provided by a passive optical network (PON) port are interrupted due to a hardware failure in the optical module.

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Attribute:

Alarm ID Alarm Severity Alarm Type
0x2e11a002 Major Fault

Impact on the System:

All the optical network terminals (ONTs) connected to the gigabit-capable PON (GPON) port go offline, data fails to be transmitted over the GPON port, and services are interrupted.

Possible Causes:

  • The optical module fails to be initialized.
  • Data fails to be read from the optical module.
  • Data on the optical module does not comply with the SFF-8472 standard.
  • The optical module type is incorrect.
  • The optical module connected to the port is faulty.

Procedure:

  1. Run the display port state command to query the status of the GPON port.
    • If the GPON port is in on state
    • If the GPON port is in off state, go to 2.
  2. Replace the pluggable optical module with another one that functions properly. If the optical module is not pluggable, replace the board. Check whether the clear alarm is generated.
  3. End

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0x2e11a002 The hardware of the GPON port faulty
0x2e11a002 The hardware of the GPON port faulty

Related clear alarm: 0x2e12a002 The optical transceiver hardware of the GPON port recovers from fault.

Shahed

Hi! I am Shahed Israr. I try to help GPON Technology users with their queries and provide them with relevant and accurate information to the best of my ability. My main goal is to assist and enhance GPON Technology user and help people find the answers they're looking for quickly and easily.

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Shahed

Hi! I am Shahed Israr. I try to help GPON Technology users with their queries and provide them with relevant and accurate information to the best of my ability. My main goal is to assist and enhance GPON Technology user and help people find the answers they're looking for quickly and easily.

View all posts by Shahed →

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